Privacy Policy

1. Who We Are

Stackerlog Holdings Private Limited ("we", "us", "our") operates the DigitBee brand and provides digital marketing, growth systems, and related services. Our registered office is located in Kozhikode, Kerala, India.

For privacy-related queries, contact us at: hello@digitbeeglobal.com

2. Data We Collect

Information You Provide

• Name, email address, phone number submitted via contact or audit booking forms
• Business name, website URL, and other details shared during onboarding
• Communications sent to us via email, WhatsApp, or other channels
• Payment information processed through third-party payment providers

Information Collected Automatically

• IP address, browser type, device information, and operating system
• Pages visited, time spent, referring URLs, and click behaviour
• Cookie identifiers and session data (see our Cookie Policy).
• Google Analytics and Meta Pixel data where consent is given

3. How We Use Your Data

• To respond to enquiries and deliver the services you have requested
• To send booking confirmations, service updates, and relevant communications
• To improve our website, services, and marketing performance
• To send marketing emails where you have given consent (you may opt out at any time)
• To comply with legal obligations under applicable Indian law
• To prevent fraud and maintain the security of our systems

4. Legal Basis for Processing

We process your personal data under the following bases as defined by India's Digital Personal Data Protection Act, 2023 (DPDP Act):

• Consent — where you have explicitly provided it (e.g., marketing emails, cookies)
• Contractual necessity — to deliver services you have engaged us for
• Legitimate interest — for internal analytics, security, and service improvement
• Legal obligation — where required by law or regulatory authority

5. Data Sharing

We do not sell your personal data. We may share data with:

• Service providers — tools such as Google Analytics, Meta Pixel, Calendly, email platforms, and CRM software, used to operate our business
• Payment processors — for secure handling of transactions
• Legal authorities — where required by law, court order, or government directive
• Business transfers — in the event of a merger, acquisition, or asset sale

All third-party processors are bound by data processing agreements and are required to maintain appropriate security standards.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Client engagement data is retained for a minimum of 3 years post-engagement for legal and accounting purposes. Marketing data is retained until you withdraw consent.

7. Your Rights Under DPDP Act 2023

As a Data Principal under the DPDP Act 2023, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete personal data
• Withdraw consent for data processing at any time
• Request erasure of your personal data (subject to legal retention requirements)
• Nominate a representative to exercise rights on your behalf
• File a complaint with the Data Protection Board of India

To exercise any of these rights, email us at hello@digitbeeglobal.com. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. However, no internet-based transmission is completely secure. We cannot guarantee absolute security of data transmitted to our website.

9. Cookies

We use cookies and similar tracking technologies on our website. For detailed information, please refer to our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

11. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or a prominent notice on our website. Continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact

For privacy-related questions, requests, or complaints:

• Email: hello@digitbeeglobal.com
• Phone: +91 8078 053 891
• Address: DigitBee, Kozhikode, Kerala, India